Customer Service Representative - State Farm Agent Team Member
Full Time • Driftwood , TX
Responsive recruiter
Benefits:
- License reimbursement
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
A proud Ole Miss graduate, I transitioned from being an SVP of Operations for a nationwide property management company to becoming a State Farm agent 13 years ago. I’m actively involved in the Wimberley community, serving on the board of KWVH local radio station and previously on the boards of the Chamber of Commerce and Camp Good Sam. As a husband and father of two boys in Wimberley ISD, I stay engaged in all things local.
A proud Ole Miss graduate, I transitioned from being an SVP of Operations for a nationwide property management company to becoming a State Farm agent 13 years ago. I’m actively involved in the Wimberley community, serving on the board of KWVH local radio station and previously on the boards of the Chamber of Commerce and Camp Good Sam. As a husband and father of two boys in Wimberley ISD, I stay engaged in all things local.
Our agency is built on small-town family charm, and we go above and beyond to ensure our customers receive the highest level of service, living up to State Farm’s promises. We genuinely care about helping families achieve their dreams and protecting what matters most.
Our team consists of five full-time members and one remote part-time representative. We offer a Simple IRA matching plan, paid vacation and sick leave, weekly team training lunches, and multiple incentives for production throughout the year—including an annual bonus program.
If you’re looking for a supportive, community-driven team where you can grow and make an impact, we’d love to have you join us!
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Byron Eckols - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $50,000.00 per year
Are You Driven & Ambitious?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none